Frequently Asked Questions

Sask Patient Transfer Services is based in both Regina and Saskatoon, however our transportation capabilities have no limits! We have transported patients throughout Saskatchewan as well as to numerous areas of Alberta, Manitoba, BC and the United States.

No notice is required, however the more notice the better to guarantee your desired pickup time slot. Typically transfers are arranged between 1 and 7 days beforehand. Pre-booked transfers will take precedence over last-minute bookings in sequence of completion.

Yes, booked transfer times can be altered with no cost penalty if made before the transfer team is en-route, however if another transfer is pre-booked when your desired time change is, there may be a resulting delay.

Yes, escorts, caregivers and/or family member(s) can accompany a client with no additional charges.

In some instances the hospital/facility or an approved agency may cover the cost, but in all other cases the client is responsible for the service bill. It is a common misconception that insurance in Saskatchewan will always cover all Ambulance transfers to appointments or a return home, but this is not true in some situations. Insurance providers will cover Ambulance transportation to an Emergency Room for an acute problem resulting from calling 9-1-1, but not necessarily any other transportation. We encourage all clients to submit their receipt for reimbursement with their insurance provider and to contact them to be properly informed what their Ambulance coverage may be. Our services do qualify as a medical expense on Income Taxes. For more information about Ambulance fees in Saskatchewan, visit these links.